With the right awareness and tools, employers can serve as effective first responders for those beyond the government’s safety net
3-MIN READ3-MINDicky Chow,Curtis LamandEsther LohPublished: 9:30am, 30 Jun 2026Nearly a year has passed since Hong Kong launched the first phase of its carer support data platform last July, linking the Social Welfare Department, Hospital Authority and the Housing Authority into a single alert system for “high-risk carers”.
The question is whether this architecture is sufficient. Regrettably, it falls short.
With an estimated 2.75 million carers, according to the Hong Kong Public Opinion Research Institute’s 2024 figures, no amount of home visits will ever close the identification gap. We need additional entry points and the workplace is one that has been largely overlooked.
