Microsoft updates on outage disrupting email, Outlook, Teams, and Copilot for users Ines Ferré · Senior Business Reporter Fri, November 13, 2026 at 8:56 AM EST 1 min read MSFT -0.92% Trade MSFT on Coinbase Trading disclosure Trading disclosure The above button links to Coinbase. Yahoo Finance is not a broker-dealer or investment adviser and does not offer securities or cryptocurrencies for sale or facilitate trading. Coinbase pays us for certain activity generated through this link. Prices displayed are informational.
Microsoft (MSFT) was working into Friday to fully restore user access to its workplace software after an outage that spanned multiple regions. The connectivity issues, which began Thursday around midday, were being worked on for hours, with the company at one point updating that servers that had been brought back online became unresponsive again.
By Friday morning, Microsoft said it was seeing continued recovery progress across affected regions, with broader improvements in North America, sustained improvements across much of Europe, and encouraging recovery signals in Asia Pacific.
"Some users may still experience intermittent access issues or delayed email delivery as mitigation continues across remaining affected infrastructure," said the update on X.
On Thursday afternoon, Microsoft said users of Exchange Online, which powers Outlook email, as well as the company's Teams videoconferencing app and Copilot AI chatbot, may experience disruptions, according to a status update page. In a separate post on X, the company said users "in any region" could be affected.
Microsoft said it was rerouting connection traffic across its global infrastructure and restarting affected servers.
Around 7:05 p.m. ET, Microsoft said some servers were becoming unresponsive again as traffic returned, underscoring that the company had not yet fully stabilized the outage.
A while later, the company said it was adding capacity to handle increased traffic as more regions came back online.
Go deeper with AlphaSpace 523.00 +1.88 (+0.36%) At close: November 12 at 4:00:01 PM EST 518.21 -4.79 (-0.92%) Pre-Market: 9:10:18 AM EST Friday morning, Microsoft said, "Our focus remains on stabilizing recovered infrastructure, completing mitigation in remaining impacted areas, and reducing delayed email queues and backlogs while we validate service consistency across connection methods."
