Microsoft outage disrupts Outlook, Teams, and Copilot for users 'in any region' Ines Ferré · Senior Business Reporter Thu, November 12, 2026 at 9:59 PM EST 1 min read MSFT -0.68% Trade MSFT on Coinbase Trading disclosure Trading disclosure The above button links to Coinbase. Yahoo Finance is not a broker-dealer or investment adviser and does not offer securities or cryptocurrencies for sale or facilitate trading. Coinbase pays us for certain activity generated through this link. Prices displayed are informational.
Microsoft (MSFT) said it was working to restore access to its workplace software after customers reported problems connecting to email and other services. Updates from the company continued into the evening as some servers that had been brought back online became unresponsive again.
On Thursday afternoon, Microsoft said users of Exchange Online, which powers Outlook email, as well as the company's Teams videoconferencing app and Copilot AI chatbot, may experience disruptions, according to a status update page. In a separate post on X, the company said users "in any region" could be affected.
Microsoft said it was rerouting connection traffic across its global infrastructure and restarting affected servers.
Around 7:05 p.m. ET, Microsoft said some servers were becoming unresponsive again as traffic returned, underscoring that the company had not yet fully stabilized the outage.
A while later, the company said it was adding capacity to handle increased traffic as more regions came back online.