Privacy watchdog receives report of data breach from TVB-owned Neigbuy, while police learn of six cases of scammers posing as staff
2-MIN READ2-MIN ListenDanny MokPublished: 9:22pm, 1 Sep 2026The private data of about 33,000 customers of TVB-owned group-buying platform Neigbuy has been compromised in a suspected cyberattack, with police saying they have received six reports of scammers posing as staff.
The Office of the Privacy Commissioner for Personal Data confirmed on Tuesday that it had received a data breach notification from the company on Sunday, and had initiated a formal investigation.
The platform, founded in 2018 and majority-owned by free-to-air television broadcaster TVB, offers limited-time deals on groceries, fresh produce, household goods and other products.
The privacy watchdog said that signs of a suspected cyberattack, involving unauthorised data access, were first detected on August 24.
The security incident had affected 33,054 customers, with the potentially compromised information including their names, addresses, emails, phone numbers and online shopping order histories, it said.
The office advised Neigbuy customers to change their account passwords and enable multi-factor authentication. They should also remain vigilant if contacted by unknown or suspicious parties, it urged.
